We collect personal data when you use this website. Some of the personal data is freely provided by users, whilst some of it is collected automatically.
The data that we collect includes the following:
Data use
Email address
IP address
We use this data to do the following:
Improve our website by analysing user behaviour
Contact our users
Interact with our users on external social networks and platforms
If any other data collection occurs, it will be described at that point. Twogether Digital is not responsible for any third-party data submitted by users.
Data storage
We use and store your data according to the GDPR and take reasonable security measures to prevent your data from being accessed by unauthorised individuals. Your data will be stored on our Data Processors’ secure servers.
Data safety
While we take security very seriously, we cannot guarantee that your data is secure. Any data that is sent to us is done at the user’s own risk.
Government and your data
We may be legally obligated to hand over your data to public authorities.
Your rights
You have the right to ask us what information we are storing about you, as well as requesting that it be deleted. Any requests to do so should be sent to hello@twogether-digital.co.uk. We will comply with all requests within 4 weeks.
Other websites
This privacy policy only applies to this website. You should be aware that although we link to third-party websites, they have separate privacy policies unaffected by our own. If you come to the Twogether Digital website via a link from a third-party website, they may also send us personal information about you.
Privacy policy changes
We reserve the right to change our privacy policy at any time, changes will be listed here. If you do not approve of a change to our privacy policy, you should stop using our website immediately.
By continuing to use our website and freely submitting your data to us, you agree to our privacy policy.
GDPR data policy
The information we hold is:
Client Information
Information enabling us to run their marketing campaign. Including names, phone numbers, email addresses, business address (or home address if working from home).
Website logins (where supplied).
Social media logins (where supplied).
Domain and hosting logins (where supplied).
Advertising account logins (where supplied).
Analytics logins (where supplied).
All of this information is gathered from the client at the start of the campaign. It is hosted inside LastPass, an online password vault. Your passwords are only shared with partners and employees who are directly involved in your account. All partners agree to sign our Non-Disclosure Agreement at the commencement of their contract.
Elements are also kept inside Xero (our accounting software); Xero’s data processing terms and conditions are available on its website.
Leads
If you request a digital marketing review from us, sign up for our newsletter, or enquire about using our services, we will retain some or all of the following data:
Name
Address (if provided)
Email address
Phone number (if provided)
Declared business information, including target turnover
This information is collected through:
Our website:
Our free digital marketing review questionnaire asks visitors for the information necessary for us to carry out the review.
Data Consent
On all forms, consent can be withdrawn at any time by contacting us.
The basis for processing client data is Contract. The basis for processing lead/contact data is Consent and/or Legitimate Interest.
Data and Privacy Notice
We store the data you submit to us in our email marketing software so that we can send you relevant information and training to help you with your marketing.
You can remove your consent to receive this information at any time by clicking the link at the bottom of the email. If you would like to be ‘forgotten’ and have your data erased, simply reply to any email from us requesting this and we will handle this for you within 4 weeks.
Data Policy
Twogether Digital only collects and stores information from clients necessary for us to carry out the marketing work that we are required to carry out.
We also collect and store information from contacts and leads to provide relevant marketing training, advice, and sales recommendations.
The information we store about each client or contact is available to that client or contact on request, and we will delete any data when requested by them.
All client or contact information is held only in the designated cloud software applications (Google Drive, Gmail). Information and data should never be stored locally on our computers in documents not controlled by these cloud apps.
Information Security Policy
We adhere to this policy and abide by our data guidelines:
Personal data must not be stored on our personal devices.
No data should be collected and retained other than what is necessary to carry out the work that has been requested of us
Any requests for access to data, requests to be forgotten, reports of a breach, or any other matter relating to management of or access to personal data should be immediately passed to John Millist at john@twogether-digital.co.uk